The terms used are not gender specific.
Last update: June 30th, 2023
Sven Mahn IT GmbH & Co. KG
Saseler Damm 43-45
Authorized representatives: Sven Mahn
+49 40 2263480880
Contact information of the data protection officer
Datenschutz Saxelfur UG (haftungsbeschränkt)
Prof. Dr. Simon A. Fischer
Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user’s computer. For more details about the cookies used, please refer to the list “Currently used cookies” below.
Retention period: Unless we provide you with explicit information on the retention period of permanent cookies (e.g. within the scope of a so-called cookie opt-in), please assume that the retention period can be as long as two years.
We process data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as “contractual partners”) within the context of contractual and comparable legal relationships as well as associated actions and communication with the contractual partners or pre-contractually, e.g. to answer inquiries.
Which data are necessary for the aforementioned purposes, we inform the contracting partners before or in the context of the data collection, e.g. in online forms by special marking (e.g. colors), and/or symbols (e.g. asterisks or the like), or personally.
We delete the data after expiry of statutory warranty and comparable obligations, i.e. in principle after expiry of 4 years, unless the data is stored in a customer account or must be kept for legal reasons of archiving (e.g., as a rule 10 years for tax purposes). In the case of data disclosed to us by the contractual partner within the context of an assignment, we delete the data in accordance with the specifications of the assignment, in general after the end of the assignment.
If we use third-party providers or platforms to provide our services, the terms and conditions and privacy policies of the respective third-party providers or platforms shall apply in the relationship between the users and the providers.
- Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR), compliance with a legal obligation (Article 6 (1) (c) GDPR), legitimate interests (Article 6 (1) (f) GDPR).
Insofar as we make advance payments or enter into comparable economic risks (e.g. when ordering on account), we reserve the right to obtain identity and credit information from specialized service providers (credit agencies) for the purpose of assessing the credit risk on the basis of mathematical-statistical procedures in order to safeguard legitimate interests.
We process the information received from credit agencies on the statistical probability of non-payment as part of an appropriate discretionary decision on the establishment, execution and termination of the contractual relationship. In the event of a negative result of the credit assessment, we reserve the right to refuse payment on account or any other advance payment.
In accordance with Article 22 GDPR, the decision as to whether we will provide goods or services prior to payment is made solely on the basis of an automated decision in the individual case, which our software makes on the basis of the information provided by the credit agency.
If we obtain the express consent of contractual partners, the legal basis for the credit information and the transmission of the customer’s data to the credit agencies is consent. If no consent is obtained, the credit rating will be based on our legitimate interests in the security of our payment claims.
We delete the data after the expiry of the regular limitation period, i.e. after a maximum of 4 years after the end of the business relationship. If no business relationship is established, we delete the data no later than 90 days after the failure of the business initiation.
- Processed data types: Inventory data (e.g. names, addresses), payment data (e.g. bank details, invoices, payment history), contact data (e.g. e-mail, telephone numbers), contract data (e.g. contract object, duration, customer category).
- Data subjects: Customers, prospective customers.
- Purposes of processing: Assessment of creditworthiness.
- Legal basis: Consent (Article 6 (1) (a) GDPR), legitimate interests (Article 6 (1) (f) GDPR).
- Automated individual decision-making: Credit report (decision based on a credit report).
Services and service providers being used:
Provision of online services and web hosting
Collection of access data and log files: Our web hosting provider collects data on the basis of each access to the server (so-called server log files). Server log files include the address and name of the web pages and files accessed, the date and time of access, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, as a general rule, IP addresses and the requesting provider.
The log files are deleted when they are no longer needed to achieve the purpose for which they were collected. This is usually the case after 90 days at the latest.
The legal basis for this data processing is Article 6 (1) (f) GDPRR. Our legitimate interest is the optimal functioning of our website. The server log files may be used on the one hand for security purposes, e.g. to prevent server overload (especially in the case of abusive attacks, so-called DDoS attacks) and on the other hand to ensure the utilization of the servers and their stability.
Contact form: You have the option of sending us a message via a contact form. If you would like to contact us in this way, please provide your name, e-mail address and your request. We use this data exclusively to answer your request.
The data is deleted when it is no longer required for this purpose. This is usually the case when the request has been conclusively clarified and there are no legal retention periods to the contrary.
The data processing is based on Article 6 (1) (f) GDPR. We invoke a legitimate interest in providing users with a uniform and simple way of contacting us.
E-mail sending and hosting: The web hosting services we use also include sending, receiving and storing e-mails. For these purposes, the addresses of the recipients and senders, as well as other information relating to the sending of e-mails (e.g. the providers involved) and the contents of the respective e-mails are processed. The above data may also be processed for SPAM detection purposes. Please note that e-mails on the Internet are generally not sent in encrypted form. As a rule, e-mails are encrypted during transport, but not on the servers from which they are sent and received (unless a so-called end-to-end encryption method is used). We can therefore accept no responsibility for the transmission path of e-mails between the sender and reception on our server.
If you send us an e-mail, we process the content and time of your message as well as your sender address. If the message is related to a contractual relationship, we keep this e-mail in our files. In this case, the storage period is at least three years after the end of the year in which the contractual relationship was terminated. The legal basis for this is Article 6 (1) (c) GDPR.
For the processing of general inquiries, the legal basis is Article 6 (1) (f) GDPR. We invoke a legitimate interest in being able to track and prove the communication initiated by you. This data will be deleted when it is presumably no longer required for this purpose.
We use Internet-accessible software services (so-called “cloud services”, also referred to as “Software as a Service”) provided on the servers of its providers for the following purposes: document storage and administration, calendar management, e-mail delivery, spreadsheets and presentations, exchange of documents, content and information with specific recipients or publication of websites, forms or other content and information, as well as chats and participation in audio and video conferences.
If we use cloud services to provide documents and content to other users or publicly accessible websites, forms, etc., providers may store cookies on users’ devices for web analysis or to remember user settings (e.g. in the case of media control).
Information on legal basis: If we ask for permission to use cloud services, the legal basis for processing data is consent. Furthermore, their use can be a component of our (pre)contractual services, provided that the use of cloud services has been agreed in this context. Otherwise, user data will be processed on the basis of our legitimate interests (i.e. interest in efficient and secure administrative and collaboration processes).
- Processed data types: Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text input, photographs, videos), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
- Data subjects: Customers, employees (e.g. employees, job applicants), prospective customers, communication partner (recipients of e-mails, letters, etc.).
- Purposes of processing: Office and organizational procedures.
- Legal basis: Consent (Article 6 (1) (a) GDPR), performance of a contract and prior requests (Article 6 (1) (b) GDPR), legitimate interests (Article 6 (1) (f) GDPR).
Services and service providers being used:
Web analysis, monitoring and optimization
Web analysis is used to evaluate the visitor traffic on our website and may include the behavior, interests or demographic information of users, such as age or gender, as pseudonymous values. With the help of web analysis, we can e.g. recognize, at which time our online services or their functions or contents are most frequently used or requested for repeatedly, as well as which areas require optimization.
In addition to web analysis, we can also use test procedures, e.g. to test and optimize different versions of our online services or their components.
For these purposes, so-called user profiles can be created and stored in a file (so-called “cookie”) or similar procedures in which the relevant user information for the aforementioned analyses is stored. This information may include, for example, content viewed, web pages visited and elements and technical data used there, such as the browser used, computer system used and information on times of use. If users have consented to the collection of their location data, these may also be processed, depending on the provider.
The IP addresses of the users are also stored. However, we use any existing IP masking procedure (i.e. shortening the IP address) to protect the user. In general, within the framework of web analysis, A/B testing and optimisation, no user data (such as e-mail addresses or names) is stored, but pseudonyms. This means that we, as well as the providers of the software used, do not know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective processes.
- Legal Basis: Consent (Article 6 (1) (a) GDPR), legitimate interests (Article 6 (1) (f) GDPR).
Eingesetzte Dienste und Diensteanbieter:
Profiles in social networks (social media)
We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us.
We would like to point out that user data may be processed outside the European Union. This may entail risks for users, e.g. by making it more difficult to enforce users’ rights.
In addition, user data is usually processed within social networks for market research and advertising purposes. For example, user profiles can be created on the basis of user behaviour and the associated interests of users. The user profiles can then be used, for example, to place advertisements within and outside the networks which are presumed to correspond to the interests of the users. For these purposes, cookies are usually stored on the user’s computer, in which the user’s usage behaviour and interests are stored. Furthermore, data can be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective networs or will become members later on).
For a detailed description of the respective processing operations and the opt-out options, please refer to the respective data protection declarations and information provided by the providers of the respective networks.
Also, in the case of requests for information and the exercise of rights of data subjects, we point out that these can be most effectively pursued with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and provide information. If you still need help, please do not hesitate to contact us.
Services and service providers being used:
We use the online payment service of billwerk as payment service provider. In the case of an online payment, the customer enters the following personal data, which is transmitted to the payment service provider: Name, address, e-mail address, VAT ID, credit card information in case of credit card payments.
- Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a. DSGVO), contract performance and pre-contractual requests (Art. 6 para. 1 p. 1 lit. b. DSGVO).
Services and service providers being used:
- billwerk: Online payment provider; service provider: billwerk GmbH, Mainzer Landstraße 51, 60329 Frankfurt am Main.
Rights of data subjects
As data subject, you are entitled to various rights under the GDPR, which arise in particular from Articles 15 to 21 of the GDPR:
- Right to object: You have the right, on grounds arising from your particular situation, to object at any time to the processing of your personal data which is based on letter (e) or (f) of Article 6(1) GDPR , including profiling based on those provisions.Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such marketing, which includes profiling to the extent that it is related to such direct marketing.
- Right of withdrawal for consents: You have the right to revoke consents at any time.
- Right of access: You have the right to request confirmation as to whether the data in question will be processed and to be informed of this data and to receive further information and a copy of the data in accordance with the provisions of the law.
- Right to rectification: You have the right, in accordance with the law, to request the completion of the data concerning you or the rectification of the incorrect data concerning you.
- Right to erasure and right to restriction of processing: In accordance with the statutory provisions, you have the right to demand that the relevant data be erased immediately or, alternatively, to demand that the processing of the data be restricted in accordance with the statutory provisions.
- Right to data portability: You have the right to receive data concerning you which you have provided to us in a structured, common and machine-readable format in accordance with the legal requirements, or to request its transmission to another controller.
- Complaint to the supervisory authority: You also have the right, under the conditions laid down by law, to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
Supervisory authority competent for us:
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit